As the founder of ClickMedix, Ting Shih uses her decade of experience in designing and launching technology services, along with associated business strategies for US government, pharmaceutical and global education organizations, to build ClickMedix from an idea in an MIT classroom to a global enterprise. Her areas of expertise include innovation strategy, product development, lean/Six Sigma process improvement, operations management, organization change management, and business development.

She spent three years as a founder of Click Diagnostics, a social enterprise born out of the MIT Media Lab, conducting mobile health projects and pilots in over ten countries in Africa, South Asia, the Middle East, and North America. She was integral to designing mobile health systems that can withstand unreliable or intermittent mobile network, while satisfying the varied needs of healthcare in underserved communities. She founded ClickMedix to build upon the success and learning from the three-year pilot of creating a highly reliable, secure, and user-friendly, HIPAA-compliant telehealth, disease management, and care coordination system that can be deployed quickly to health practitioners and connect patients with medical experts worldwide. Ting leads the design, development, and deployment efforts for ClickMedix’s affordable mobile health and education system.