Vienna shall become the capital of digitization in Europe. We understand digitization as a rapid development that should serve the people, which is why we have to actively shape it. In Vienna, we do this together with our citizens, no matter how young or old they are. In the most liveable city in the world, everyone must have access to the benefits of digitization. Efficient and effective administrative structures are also very important to me. Whether it be to save costs, or to save the citizens’ time. To achieve this, we want to make greater use of opportunities and technologies. The WSA, as a global initiative linking digital with social, fits perfectly to the city of Vienna and we are happy that the event is now back in our city in 2020.