ATM Express Government

11 Sustainable cities and communities
  • Year: 2007
  • Award: World Summit Award
  • Category: Government & Citizen Engagement
  • Organisation: Bureau of Planning and Sustainable Development
  • Country: Mexico

It’s the dream of all citizens plagued by unresponsive bureaucracies. The Express Government ATMs are advanced automatic teller machines and offer 59 fully automated services to the common citizen. The 22 modules are distributed over 16 cities in the state of Chiapas and are available 24 hours a day, 365 days a year allowing one to pay taxes, obtain Birth Certificates, Driver’s Licenses and Vehicle Plates. It is government service within minutes. Thus operating costs were reduced, productivity increased, and public access improved. Finally, it is clean public administration as the ATM Express Government cannot be corrupted.