SDG 9: Industry, innovation and infrastructureSDG 11: Sustainable Cities and Communities
  • Original Title: Citibeats
  • Year: 2018
  • Award: World Summit Award
  • Category: Government & Citizen Engagement
  • Producer: Ivan Caballero
  • Organisation: Citibeats
  • Country: Spain
  • URL:

Citibeats offers solutions for smart cities, mobility, tourism and insurance. Citibeats uses an AI-based Analytics Platform to identify social trends and human concerns. It discovers, categorizes and synthesizes peoples’ opinions from large quantities of data, offering qualitative information and insights into public sentiments. The proprietary machine-learning algorithms transform a community’s natural language data into valuable intelligence enabling decision-makers to be more responsive to society.