11 Sustainable cities and communities
  • Original Title: CityBugs
  • Year: 2014
  • Award: WSA European Young Innovators
  • Category: European Young Innovators
  • Producer: Hovhannes Aghajanyan, Arman Atoyan, Tatevik Markosyan
  • Organisation: CityBugs
  • Country: Armenia
  • URL:

CityBugs is a social platform to enable solutions for critical issues affecting the environment, health, education, public services and more. Using a participatory approach – “Let’s make our city a better place to live in,” citizens report the “bug” in their community to municipal authorities, while tracking and validating the solution. Committed citizens can access CityBugs using the web platform or a mobile application, reporting any relevant issue whether garbage removal, health care problems, missing zebras and street lighting, or infrastructure for the disabled. Using Community Action Groups, CityBugs activates youth to overcome apathy, to learn volunteerism, open up career paths and discover the value of action for the common good, while improving services.