eFlow Education

04 Quality Education
  • Original Title: eFlow Education
  • Year: 2021
  • Award: World Summit Award
  • Category: Inclusion & Empowerment
  • Producer: Team of eFlow
  • Organisation: eFlow FZ-LLC
  • Country: Lebanon
  • URL:

eFlow’s platform and chatbot deliver content as messages in a conversational format on various instant messaging apps including WhatsApp, Telegram, and Facebook Messenger.

Courses are converted into short videos, images, and voice notes, after which learners receive messages individually through the educational chatbot and are able to reply back with text, emojis, images, videos, or voice notes. The chatbot is able to analyze a learner’s response then reply accordingly by taking into account the lesson learning objectives, the learner’s learning style, and their emotions.