Mobile Link Service

03 Good health and well-being10 Reduced inequalities
  • Year: 2010
  • Award: World Summit Award
  • Category: Inclusion & Empowerment
  • Producer: Senior Citizen Home Safety Association | CSL Limited | mSolution Consultants Limited
  • Country: China
  • URL:

The Mobile Link Service (MLS) is an innovative 24-hour outdoor emergency support and care service to enhance the social inclusion of seniors by empowering their independence and mobility in the community. The only requirement is that service users press the one and only button to contact a 24-hour Care Service Centre for all kinds of timely assistance.

When needed, the Centre can also help connect the user to family and friends. The Centre can also identify the approximate location and path of the Mobile Link Device - upon receipt of a request and also consent from the service user or designated contact person.

In case of an emergency, a specially designed remote alarm can be activated, allowing a passerby who hears the alarm to offer timely assistance.