Mobile Vending – i-Vend
- Year: 2010
- Award: World Summit Award
- Category: Business & Commerce
- Producer: i-Free
- Country: Russian Federation
- URL: http://www.i-free.com/
Mobile Vending makes retail sales possible with payment being made through mobile phones (via SMS, IVR, NFC or QR Code).
i-Free is one of the first digital developers in Russia to create and launch a proprietary hard- and software package, i-Vend, for vending machines.
Users are identified by his/her mobile number, the user profile provides a full purchase history and a full customer relationship management (CRM) program.
The Mobile Vending system aims at SME vending machine operators, lowering their costs, minimizing machine downtime and improving customer services – all of which leads to increased sales thanks to the use of advanced mobile technologies.