Mobile Vending – i-Vend

09 Industry, innovation and infrastructure
  • Year: 2010
  • Award: World Summit Award
  • Category: Business & Commerce
  • Producer: i-Free
  • Country: Russian Federation
  • URL:

Mobile Vending makes retail sales possible with payment being made through mobile phones (via SMS, IVR, NFC or QR Code).

i-Free is one of the first digital developers in Russia to create and launch a proprietary hard- and software package, i-Vend, for vending machines.

Users are identified by his/her mobile number, the user profile provides a full purchase history and a full customer relationship management (CRM) program.

The Mobile Vending system aims  at SME vending machine operators, lowering their costs, minimizing machine downtime and improving customer services – all of which leads to increased sales thanks to the use of advanced mobile technologies.