Royal Court Affairs – Mobile Recruitment

SDG 8: Decent work and economic growthSDG 11: Sustainable Cities and Communities
  • Year: 2009
  • Award: World Summit Award
  • Category: Government & Citizen Engagement
  • Country: Oman
  • URL:



Royal Court Affairs is an electronic evaluation system, which works by receiving, evaluating and short-listing job applications via SMS technology and a mediator programme. Applicants can apply for Royal Court of Affairs vacancies by sending an SMS with their MoMP (Ministry of Manpower) registration code (a database containing citizens’ CV details) and their chosen job code. A mediator system matches the applicant details from the MoMP with the job requirements from the RCA recruitment office. If the match is successful, the candidate is short-listed. Should the candidate fail to satisfy any of the requirements, the application is rejected and an SMS is sent with valid rejection grounds. Once the candidate satisfies all the requirements, he receives an SMS with a registration number and congratulatory message. The whole process is incredibly fast and efficient, normally taking 5-10 seconds from receipt of the SMS to response.