Social Cops

A belief that citizens’ voice can be harnessed as a resource led to the invention of Social Cops, a technology platform that crowd-sources citizen reports regarding civic issues and forwards them to relevant authorities. Google maps integration & GPS tracking allows to identify the relevant authority in a given case and to forward the complaint to the authority involved via a customized dashboard with automated daily/weekly analytics. The institution involved in the project can easily engage with citizens by sending notifications, emails, SMS directly via the dashboard. Social Cops uses citizen data and matches it with third party feeds to increase accountability and to incentivize public servants.

“Using innovative technology, our model harnesses citizen voice as a resource to create and affect systemic change.  We call it <using small data to create big impact>. The biggest learning in the past few months has been that every neighborhood has its own heroes – who are just lacking the tools to enable them to create lasting change.” (Prukalpa Sankar)