SP156 – Digital Government-Citizen Engagement Platform

SDG 3: Good Health and Well-BeingSDG 8: Decent work and economic growthSDG 9: Industry, innovation and infrastructureSDG 10: Reduced inequalitiesSDG 11: Sustainable Cities and CommunitiesSDG 16: Peace, Justice and Strong InstitutionsSDG 17: Partnerships for the Goals

SP156, created by São Paulo City Hall, is a citizen-centric platform transforming public service delivery through digital innovation. Bringing together over 900 services via web, app, chatbot, and WhatsApp, it simplifies requests while building trust between citizens and government. With blockchain ensuring secure, traceable transactions and AI classifying requests for faster responses, SP156 sets a global benchmark for transparent, inclusive, and efficient digital governance.

Co-Funded by the European Union